Frequently Asked Questions (FAQs)

Requesting Access

How do I request a “Guest Account” for the Online Learning Community?

• First time request

  must complete the “Online Assessment Form” (popup form).  First time requests are required to complete the “Online Assessment Form.”

**Completing the wrong form will delay your request. If you complete the wrong form you will receive a message instructing you to complete the correct form.

• Returning requests

  must complete the “Guest Request Form” (popup form)
  Do not complete both forms at one time. This will delay your request.

All requests must be validated and will be responded to within 48 business hours. Please plan accordingly.

Instructional Video: “How to get access the KNOTtT Online Learning Community”

Requesting Access

Forgot Password

If you have forgot your password or logon there a a few quick steps to retrieve either.

1. Open the KNOTtT LMS logon page from the KNOTtT.net website.
2. Select the button titled “Yes, help me login”
3. Your details must first be found in the user database.  Please enter either your username or your registered email address in the appropriate box.  There is no need to enter both.  (Username and/or Email Address)
4. Check your personal email address (also check your SPAM folder)
5. You will receive email instructions.
6. READ THE EMAIL INSTRUCTIONS when you receive them.  The email instructions will guide you through the process.
7. You will be required to complete a couple of steps outlined in the email.  You should receive the email within 1 hour, this is dependent upon your email provider.

• If that fails, submit a ticket to the Contact KNOTtT form using the Contact KNOTtT button on KNOTtT.net.

  • A support person will respond to you within 48 business hours.